Privacy Policy

Last updated: March 2026

This Privacy Policy explains how personal data is collected, processed, stored and protected when you visit the website more-ibiza.com or interact with More Ibiza, operated by Hades Properties S.L.

Hades Properties S.L. is committed to protecting the privacy of its clients, partners and website visitors. All personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation, including Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD).

1. Data Controller

The entity responsible for the processing of personal data is:

Hades Properties S.L.

NIF/CIF: B09714874

Carrer d’en Serra 59 07810 Portinatx Ibiza, Spain

Trade name: More Ibiza

Website: more-ibiza.com

Email: ralph@more-ibiza.com

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us via the email address listed above.

2. Personal Data

We Collect We may collect and process personal data when you interact with our website, contact our company, or engage with our services.

Information you provide directly

This may include:

Full name
Email address
Telephone number
Company or business affiliation
Information relating to property interests or investment inquiries
Any additional information voluntarily provided in communications

Information collected automatically

When you access our website, certain technical data may be collected automatically, including:
IP address
Browser type and version
Device information
Pages visited and navigation behavior
Date and time of access
Website interaction data

This information helps us maintain website security, improve functionality and analyze usage patterns.

3. Purposes of Processing

Personal data collected through this website or through communications with our company may be used for the following purposes:

Responding to inquiries and requests for information
Managing client and partner relationships
Providing information regarding real estate opportunities, services or collaborations
Internal administrative management
Maintaining business records and communication history
Improving website functionality and user experience
Ensuring compliance with applicable legal and regulatory obligations

4. Legal Basis for Processing

In accordance with the GDPR, the processing of personal data is based on one or more of the following legal grounds:

Consent

Where you voluntarily submit personal information through contact forms, email or other communications.

Legitimate Interest

Where processing is necessary to manage business relationships, respond to inquiries, improve services and maintain communications with clients and partners.

Legal Obligations

Where processing is required to comply with applicable laws, regulations or governmental requests.

5. Data Storage and Retention

Personal data may be stored in secure internal systems and professional software platforms used for managing communications and business relationships.

This includes the use of Bigin CRM, which assists in organizing and managing client interactions.

Personal data is retained only for as long as necessary for the purposes outlined in this policy. Unless a longer retention period is required by law or necessary to resolve disputes or enforce agreements, personal data will generally be retained for a maximum period of five (5) years, after which it will be securely deleted or anonymized.

6. Data Sharing and Third Parties

Hades Properties S.L. does not sell, rent or commercially distribute personal data.

Personal data may be shared only when necessary with trusted third parties involved in supporting our operations, including:

IT service providers and hosting providers
Customer relationship management platforms
Professional advisors such as legal or accounting professionals
Regulatory authorities or government bodies when legally required

All third parties processing personal data on our behalf are required to comply with applicable data protection regulations and maintain appropriate security safeguards.

7. International Data

Transfers Certain technology providers used by Hades Properties S.L. may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented in accordance with GDPR requirements, including the use of Standard Contractual Clauses or equivalent legal mechanisms to ensure an adequate level of data protection.

8. Data Security

Hades Properties S.L. implements appropriate technical and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration or destruction.

These measures include secure digital systems, restricted access to personal data and the use of trusted technology partners.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Rights

Under the GDPR and Spanish data protection law, individuals have the following rights regarding their personal data:

The right to access personal data held about them
The right to request correction of inaccurate or incomplete information
The right to request deletion of personal data where legally applicable
The right to restrict processing under certain circumstances
The right to object to certain forms of data processing

The right to request data portability Requests regarding these rights may be submitted via email to:

ralph@more-ibiza.com

We will respond to legitimate requests in accordance with applicable legal deadlines. Individuals also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) if they believe their personal data has been processed unlawfully.

10. Cookies

The website may use cookies or similar technologies to ensure proper functionality, improve user experience and analyze website usage. Detailed information regarding the use of cookies may be provided in a separate Cookie Policy available on the website.

11. External Links

Our website may contain links to external websites operated by third parties. Hades Properties S.L. is not responsible for the privacy practices or content of such external websites.